How to Fix QuickBooks Error 1328: C:config.msiPT* File Error

QuickBooks is used for almost every financial task of entrepreneurs and companies. It’s an extremely useful accounting software to perform tasks such as making payroll statements, sending invoices online banking, and more. However, there are times that you could encounter mistakes. The majority of QuickBooks users might not be technologically proficient and may require expert help to solve the issues that arise within QuickBooks. One of the errors that can be found could be QuickBooks Error Code 1328 that occurs due to the QuickBooks file becoming corrupted.

What is QuickBooks error 1328?

QuickBooks error number 1328 can be described as an update issue in QuickBooks which is caused by .tmp files, which are located within the config.msi folder. It is referred to in the context of FDI server error. It is encountered when making changes to QuickBooks.

QuickBooks error 1328

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What are the causes for the appearance in QuickBooks Error 1328?

Here are a few of the most frequently cited reasons that lead to the the error 1328 in QuickBooks:

  • The QuickBooks file may be damaged.
  • The error in the network caused the interruption of the downloading process.
  • Malware attacks can cause problems with the system.
  • The uninstallation of software isn’t an option.
  • The shutdown of your system could cause this error.
  • Incorrect installation of QuickBooks.

What is the best way to fix QuickBooks Error Code 1328?

Let’s discuss the most simple ways to eliminate QuickBooks Error 1328 in QuickBooks. Some of the most popular methods include:

Solution 1. Locating the config.msi file.

  • Click on the start button and then click explore.
  • Start the C drive, and it will show the files hidden.
  • Start the tool and then select the folder you want to open.
  • Click the View button and select all hidden files.
  • Click Apply.
  • Right clicking on config.nsi and changing the name.
  • Make sure to include old file names to the file.
Solution 1. Locating the config.msi file.

Also Read: Ways to resolve QuickBooks Error code 6154

Solution 2: Utilizing tools for repair of registry

  • In the beginning, you need to use the registry repair tool, before attempting to get damaged registry entries fixed.
  • It is recommended to utilize a malware removal tool to be able to fix the malware.
  • Also , make sure to remove any outdated device drivers.
  • Make a backup by undoing the most recent system modifications.
  • Make sure you uninstall QuickBooks before installing it.

Solution 3: Repairing QuickBooks installation

  • The first step is to sign in to the windows by asking for the administrator permissions.
  • Go to the control panel of Windows and then click on features and programs.
  • Go to the QuickBooks option and follow the steps to remove it from the system.
  • Then click repair as soon as the QuickBooks installer appear.
Solution 3: Repairing QuickBooks installation

Solution 4: Reinstalling using Clean installation.

  • The first step is to deinstall QuickBooks.
  • The next step is to continue by doing a clean installation. For this, you’ll need to install the procedure of QuickBooks on your installation disc.
  • Utilize the manual guide to finish the installation procedure.
Solution 4: Reinstalling using Clean installation

Also Read: Learn to Fix QuickBooks Error Code 1335

Solution 5: Using QuickBooks installation diagnostic tool

  • Download the QuickBooks tool hub , and install it within the system.
  • Navigate onto your QuickBooks tool hub and then open it.
  • You can select installation issues within the window with an open view.
  • Select QuickBooks install the diagnostic tool.
  • Run this tool.

Fix QuickBooks error 1328 while updating point of sale v18 and v12 to r4 and r14. 

Note: When you try to download the QuickBooks latest updates you might see a message stating “Error 1328 followed by Error 2350: FDI host”. This error can also come up at the time of updating the release of QuickBooks point of sale v18 or v12. 

Use the below-mentioned procedure to resolve the issue: 

  • Start with renaming of the C:\Config.MSI\PTFB53.tmp file and reinstall the patch. 
  • You can also perform a clean reinstallation of point of sale followed by applying the patch  again.
  • This error is also termed as FDI server error and it usually occurs when the installer encounters a file of different version than expected. 
  • You can click the ignore button to avoid this error. 

I hope that the steps described above have helped in the resolution of QuickBooks Error 1328. For assistance with solving QuickBooks error code 1328, contact QuickBooks Support QBS Solved at +1(888) 910 1619.

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