QuickBooks error 502 gateway error is an annoying error that hampers the performance of QuickBooks. It is a bad gateway error and the main reason for this error to occur is invalid response from the server. In QuickBooks, QuickBooks Error 502 is likely to come up when the cache memory is full. Although there can be several other reasons for this error to occur. In the article below, we discuss the causes, symptoms and steps to fix QuickBooks error 502.
Reasons of QuickBooks Error 502: Bad gateway error
- Well, there can be multiple reasons that can cause QuickBooks error 502 to come up:
- The error can come up when the cache memory is full.
- In the browser settings, the active scripting is turned off.
- The domains associated with Intuit are not listed as trusted websites.
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Symptoms for QuickBooks error 502: Bad gateway error
Once you know the potential causes of QuickBooks error 502, let us find some of the symptoms of QuickBooks error 502:
- The error usually comes up when a Quickboos user tries to login to QuickBooks online or desktop.
- It can also happen when the user tries to download or view forums in the Quickbooks.
- You can encounter Error 502 while updating the Quickbooks.
Ways to resolve Quickboooks error 502: Bad Gateway Error
Here are some of the quick fix for QuickBooks error 502, you should be very careful while fixing this error:
Solution 1: Checking Active scripting in Internet Explorer.
- Open Internet Explorer.
- Open the tool icons and move to the internet options.
- From the security tab, you are required to reach the internet icon.
- Move to the custom level option.
- Next, you need to select the Enable active scripting option.
Solution 2: Clear Quickbooks’ cache
If the QuickBooks error 502 still persists, then you should clear the cache of the Quickbooks. This can be done by:
- Open the Quickbooks.
- From the help option, you should reach the reset app data option.
- The application will be started.
- See if the error is resolved, else move to the next solution.
Also Read: Quickbooks Premier 2020- Upgrading Accounting Software
Solution 3: Clear cache and cookies from the browser
- For clearing the browser’s cache and cookies, follow these steps:
- Launch Google chrome and try locating the three dots that are present at the top right side of the page.
- From here, choose the clearing browsing data option that yousee.
- You should also check if the sync between the time range list and all time menu watch is correctly done.
- Select the option of cookies, cached images and files.
- Finally, you should click on the clear data option.
Solution 4: Manually download the latest transactions
Since Error 502 is bad gateway error, it might not allow you to download the transactions, therefore you should download the transactions manually, for this:
- In the Quickbooks, move to the banking menu.
- Choose the account which needs to be updated.
- Make a click on the Update option.
- If there are duplicate transactions, then follow these steps:
- From the banking tab, hover to the review option.
- You need to locate and mark the duplicate entries.
- From the drop down menu, choose the batch action option.
- Click Exclude Selected.
Need quick assistance!!
I am positive the solutions discussed above were helpful in fixing QuickBooks error 502, if the error still persists, feel free to connect with experts of QuickBooks Support QBS Solved at +1(888) 910 1619.
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