QuickBooks being a leading accounting management application that has been designed by Intuit helps small and medium sized businesses in managing their accounts. Bank account, credit cards, investments and loans etc. can be efficiently managed using QuickBooks. However you might experience a few errors while using QuickBooks online or performing online banking on QuickBooks. These errors can degrade the performance of QuickBooks. OL errors in QuickBooks are some of the variations of online banking errors.
What is QuickBooks Error OL-221?
QuickBooks bank feed error OL -221 is a bank feed error in QuickBooks that arrives when you try to perform online banking using QuickBooks this error affects the connectivity of QuickBooks with the Internet. Before moving ahead to fix this error let us see some of the causes for the occurrence of QuickBooks error OL-221. For technical assistance and get it solved from professional QuickBooks Error support team at 1-888-910-1619.
What are the causes behind QuickBooks error OL-221?
Well, there are a plethora of reasons that accentuate QuickBooks error OL-221, when you start updating your bank account in QuickBooks. Here is a list of the most common reasons, few of them are:
- There might be some issues with the Internet connection .
- Some sort of error in the company file.
- The format of the imported file is improper.
- The version of QuickBooks desktop is not up to date.
- The bank account which is being used might not be active.
- There might be some issues with QuickBooks web connect that needs to establish a connection with your online banking.
Also Read: How to Fix QuickBooks Desktop Payroll Error PS058?
Remember Before Troubleshooting the QuickBooks error OL 221?
- You might need to verify the QuickBooks application with your bank if it has been recently installed or updated for completing the verification, you need to login into your online banking from a browser and then check the notifications from the bank. If you don’t see any notification you should contact your bank directly.
- You must check your Internet connectivity, for this open your Internet browser type www.google.com in the address bar and check if you can access the website. If you see any error while accessing the website, then you need to contact your IT administrator for help.
- You must use Internet Explorer 11 or later if you are using QuickBooks online as previous versions of Internet explorers are not supported by QuickBooks.
- You need to check the product information, and this can be done by pressing F2. Note down the product version and compare it with the latest released version. If it is not updated to the latest release then it is recommended to update it first.
- You should try to use QuickBooks in classic mode.
- You need to verify your online banking login credentials and for this you should log into your bank account with the help of the web browser if you are unable to login, reset the login credentials.
How to resolve QuickBooks error OL-221?
Solution 1: Allow TLS 1.2 Security protocol.
- QuickBooks bank feed error OL -221 Can be triggered due to outdated security protocols.
- Reach the Internet Explorer and move to Internet options from the gear icon at the top right corner.
- Move to the security option from the advanced tab.
- You must unmark TLS 1.0 and select the box against TLS 1.2.
- restart the window and try using QuickBooks again.
Solution 2: Using QuickBooks from a test company file.
- Reach to the file manual in QuickBooks after opening the QuickBooks and make a click on the new company.
- Here in select express start, you need to add the bank account that is facing trouble with the new company file.
- You should download the banking transactions into this new account that is being created for testing purposes.
- If you still face issues using the test company file then the issue lies with your bank, in this case you should contact your bank.
Solution 3: Resolve file formatting issues
QuickBooks is designed to support only some predefined file formats that need to be imported into it and .QBO one such file format. If you are trying to import a file which is not supported by QuickBooks or QuickBooks does not recognise the file , then you will fail to upload this file in QuickBooks.
Solution 4: Disabling QuickBooks online service accounts
You should follow these steps if you have set up multiple accounts with QuickBooks online services.
- In QuickBooks online move to the chart of accounts option.
- Select the option to include an inactive box.
- choose the option to deactivate the accounts and then exit the QuickBooks company file.
- You should open the company file and then set up every account again.
Solution 5: Reach out to your banking support
Every bank in the US and Canada that supports QuickBooks online is backed up by a separate support team for QuickBooks related errors. If you are facing any bank related error in QuickBooks, then it is recommended that you should contact your financial institution 4 more support. Before contacting the bank you should gather all the information and bank feed files as these files might be required by the bank end to fix your issue.
Also Read: How to Record a Journal Entry in QuickBooks Desktop
Hopefully, these methods are helpful in fixing the QuickBooks error OL-221 and if despite trying all these troubleshooting solutions, the issue continues to exist, then don’t panic. QBSsolved is always here to assist you with your queries. You can contact our team of experts a t+1(888) 910 1619 and they will be happy to assist you with your issues
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