QuickBooks has helped businesses by accentuating their account operations to new heights. Despite all the functions and benefits, QuickBooks can be hampered by certain errors and these errors can prevent you from working on QuickBooks. QuickBooks Error 9997 is one such error that affects your work on QuickBooks.
What is QuickBooks error 9997?
With the occurrence of QuickBooks error 9997, you might face lots of disruptions while working on QuickBooks. This error prevents you from accessing the financial institutions and also it prevents you from gaining access to transactions. There are a number of ways to get rid of QuickBooks that we will discuss here. But let us first see the causes for the occurrence of QuickBooks error 9997.
Causes for the occurrence of the QuickBooks error 9997
- Poor internet connection or frequent disturbance in the internet connections.
- Presence of excessive junk or temporary files.
- QuickBooks might not be able to access the financial institutions.
- The computer might have been infected by virus or malware.
What are the symptoms of QuickBooks error 9997?
These are the ways to recognize presence of QuickBooks error 9997:
- You will see an Error 9997 related warning on the screen.
- Repeated freezing of QuickBooks.
- QuickBooks might crash repeatedly.
- QuickBooks might become slower than its usual speed.
Also Read: Learn to resolve QuickBooks POS Error 193
What are the ways to get QuickBooks error 9997 resolved?
Solution 1: Using Incognito search to access QuickBooks online.
It can be effectively resolved by accessing QuickBooks online using incognito mode. For this:
- Sign into Quickbooks.
- In the web browser, access the incognito tab or in private browsing windows.
- Now, you should access the QuickBooks online from the Incognito tab.
- Now in QuickBooks online, move to the banking tab.
- Opt for the edit option.
- Click on Edit sign-in info.
- Enter your banking credentials.
- Once the details are entered you should save and update it.
- Click on the review button.
Also Read: Resolve QuickBooks Unexpected Error 5
Solution 2: Altering QuickBooks file extension.
- See if you can access the QuickBooks company file on other systems and this should be done if the error message is associated with file extension of the company file.
- If yes, you need to alter the QuickBooks file extension and save it in the company file.
- This step will update the company file.
- If the files are not updated, then you are required to reinstall Quickbooks.
- After this, you should run the recent antivirus update before you access the QuickBooks company file.
Solution 3: Updating windows
- You should check if your windows is updated and before doing it, you need to disable the system security program ( If installed in the computer).
- All the running programs should be closed.
- For updating windows:
- Hit on the start menu.
- In the search box, type update.
- Double tap the system update option.
- On the update window, choose check for updates option.
Solution 4: Recreating essential files.
- QuickBooks error 9997 can also be resolved by recreating some QuickBooks related files.
- Using the most recent transaction log file, you need to recreate the missing transaction.
- You should also recreate the entire database by using the QuickBooks company file and transaction log file. (you should exclude the last few hours of transactions).
Also Read: Quickbooks Premier 2020- Upgrading Accounting Software
Solution 5: Restore the company file backup
- Launch QuickBooks software.
- Access the QuickBooks company file.
- Select open or restore company option.
- Click Next after selecting the restore a backup copy option.
- Select the local backup option.
- Choose the location of the backup company file from the drop down.
- Select the backup file with .qbb extension.
- Click Save in option for backing up the QuickBooks file.
- Ensure to save the recovered file in the .qbw format.
Also Read: Learn to resolve QuickBooks POS Error 193
Some other methods to get rid of QuickBooks error 9997:
Method 1: System restore
- From the start menu, look for system restore.
- Press enter and double click the system restore option.
- Select the restoration point.
- Enter the admin password.
- Select the restore and restart the option.
Method 2: Clearing cache and temporary files
- QuickBooks error 9997 can be fixed by clearing cache and temporary file. For this:
- Open the internet browser.
- Move to more tools options.
- Select clear browsing data option.
- Select – browsing history, cookies etc.
- Hit on the clear data option and then move ahead to clean the temporary files. For this:
- Press window+R.
- In the run window, type %temp%.
- Press Enter.
- Herein, press Ctrl A and click on delete.
Method 3: Checking system for virus.
- For fixing QuickBooks error 9997, you should also try to check your system for viruses.
- You should perform a complete scan of the system from the antivirus software.
Wrap up!!
I am sure the methods mentioned above were helpful in resolving QuickBooks error 9997. If QuickBooks error 9997 still persists, feel free to connect with QBSsolved.com by dialing +1(888) 910 1619.
Also Read:
How To Fix QuickBooks Overflow error
Fix company file and network issues with QuickBooks File Doctor
